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Reputation & Listing Management

Online Reputation

As people/customers continue to publish their thoughts about your brand or services, your company begins to form an online reputation. Every day, customers are talking about your business on websites like TripAdvisor, Google Maps, Yelp, Facebook, personal blogs, etc. This chatter can have a direct impact on your revenue both negative and positive – that being said, it’s time you join the conversation.

Reputation management services help to give you more control over your online reputation by having someone dedicated to thanking people/customers that leave good reviews about your company and actively trying to respond and amend any customers that may have had a negative experience with your company. In return, helping you better retain your current customers, as well as capture new customers at the same time.

Listing Management and Citation Building

A business listing is an online profile that contains information about your business. Customers can discover these profiles on sites like Facebook and Google. They can be used to learn more about your business and get your brand in front of new prospects. Given having a consistent NAP (name, address and phone number) is one of Google’s most important Local signals/ranking factors, we always recommend monitoring your listing on a regular basis.

Our listing management service is an information-rich listing that helps your business get found. We ensure all major listing are utilized and that your business NAP is consistent across all platforms. We also utilized local SEO tools like MozLocal and WhiteSpark to help ensure nothing is missed or potentially overlooked.

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